Privacy Policy

Veda Ascenda Consulting PLT (“Veda Ascenda”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

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This Privacy Policy explains how we collect, use, store and protect information when you visit www.vedaascenda.com, submit an enquiry, register your interest in our programs or services, or otherwise communicate with us.

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1. Information We Collect

We may collect personal information that you choose to provide when you interact with Veda Ascenda. This may include your:

• Name

• Email address

• Telephone number

• Organization

• Job title

• Details relating to your enquiry, organization, team or personal goals

• Any other information you voluntarily provide through our website or communications

 

We may also collect limited technical and usage information when you visit our website, such as your device and browser type, pages visited, referral source, approximate geographic location, website interactions, and the date and time of your visit.

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Technical information may also be processed by our website and service providers for purposes such as website functionality, security, analytics and performance measurement.

 

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2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and provide information about our services.

• Deliver and manage our consulting, corporate training, leadership, people development, wellbeing and individual services.

• Manage our relationship with you, including scheduling, follow-ups and general communication.

• Process registrations, requests or expressions of interest.

• Improve our website, programs, services and visitor experience.

• Understand how visitors interact with our website.

• Maintain the security and proper functioning of our website.

• Comply with applicable legal, regulatory or professional obligations.

 

We do not sell personal information.

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3. Contact Forms and Enquiries

When you contact us through a form on this website, by email, phone or other communication channels, we use the information you provide to understand your needs and respond to your enquiry.

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This may include discussing potential consulting, training, wellbeing or individual-service engagements, or providing information about our programs and services.

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Our website is hosted on Wix, and information submitted through website forms may be processed and stored using Wix services.

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Please avoid providing sensitive personal information, such as health, financial or identification details, unless it is clearly necessary for the purpose of your enquiry and you are comfortable providing it.

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4. Google Analytics and Website Analytics

This website uses Google Analytics and may use similar analytics technologies to help us understand how visitors use our website, measure performance and improve our content and services.

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Analytics tools may collect information such as:

• Page views

• Device and browser type

• Session activity

• Approximate geographic location

• Referral source

• Website interactions

• Time spent on pages

 

This information is primarily used for statistical, performance and website-improvement purposes.

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Non-essential analytics technologies are used according to your consent choices. You can manage your preferences through the cookie consent banner or privacy settings available on this website.

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5. Cookies and Consent

Cookies are small files stored on your device when you visit a website. They can help websites function correctly, remember preferences and provide information about how visitors use a site.

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Our website may use:

• Essential cookies, which are necessary for the website to operate properly.

• Analytics and performance cookies, which help us understand website usage and improve visitor experience.

• Other non-essential technologies where appropriate and subject to your consent.

 

We use Usercentrics for Wix to manage cookie consent and visitor privacy preferences.

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Through the consent banner or privacy settings, you can review and manage which categories of non-essential cookies and technologies you allow. You may also change or withdraw your consent through the available privacy settings.

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6. Third-Party Service Providers

We may use trusted third-party service providers to support our website and business operations. These may include providers of:

• Website hosting

• Website forms

• Analytics

• Cookie and consent management

• Email communication

• Scheduling

• Document management

• Other technology and business-support services

 

Our website is hosted on Wix, and information may be processed or stored using Wix systems and infrastructure.

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We also use services such as Google Analytics and Usercentrics for Wix in connection with website analytics and consent management.

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These service providers may process information as necessary to provide their services to us and are subject to their own contractual, privacy, security and legal obligations.

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7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, contractual or professional obligations.

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The retention period may vary depending on the nature of the information and the context in which it was collected. For example, information relating to an ongoing engagement may be retained differently from a general enquiry that does not proceed further.

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When personal information is no longer reasonably required, it may be deleted, anonymized or otherwise handled in accordance with applicable requirements.

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8. Protecting Personal Information

We take reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration or destruction.

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The measures used will depend on the nature of the information and the risks associated with its processing.

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However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

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9. Privacy Rights

Depending on the laws that apply to you, you may have certain rights in relation to your personal information.

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These may include the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Withdraw consent where processing is based on your consent.

• Object to or restrict certain types of processing where applicable.

• Request that we stop using your information for direct marketing.

• Request deletion of personal information where applicable.

 

To exercise a privacy-related right or ask questions about how we handle personal information, please contact us using the details in the Contact Us section below.

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We will review and respond to requests in accordance with applicable legal and professional requirements.

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10. International Visitors and Data Processing

Veda Ascenda is based in Malaysia, while our website may be accessed by visitors from other countries.

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Personal information may be processed in Malaysia and in other countries where our website, technology or service providers operate.

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Where information is processed outside your country of residence, we aim to handle it consistently with this Privacy Policy and applicable data-protection requirements.

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11. Third-Party Links

Our website may contain links to third-party websites, social-media platforms or other external resources that are not operated or controlled by Veda Ascenda.

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If you follow a third-party link, information you provide to that website will be subject to the privacy policies and practices of the relevant third party.

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We are not responsible for the content, privacy practices or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, business practices or applicable requirements.

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The “Last updated” date at the top of this page indicates when the policy was most recently revised.

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We encourage visitors to review this page periodically to stay informed about how we handle personal information.

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13. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy-related right, or would like more information about how we handle personal information, please contact us:

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Veda Ascenda Consulting PLT
Email: info@vedaascenda.com
Website: www.vedaascenda.com
Phone: +60 12-240 1065

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